Introduction

These Terms & Conditions (the “Terms”) govern your access to and use of the online gaming services provided under the brand name Winum, including but not limited to casino games, Winum crash games, the casino crash game vertical, and any related services made available through the website and associated platforms (collectively, the “Services”). By accessing, registering, or otherwise using the Services of Winum, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy, Responsible Gambling Policy, and any other supplemental rules that may apply to specific products or promotions. These Terms constitute a legally binding agreement between you (“you,” “your,” or the “Player”) and the operator of Winum (the “Company,” “we,” “us,” or “our”), and they apply regardless of the device or method you use to access the Services. If you do not agree with any part of these Terms, you must immediately stop using the website and Services and refrain from registering or placing any bets. You also confirm that you have the legal capacity to agree to these Terms and that such agreement does not violate any laws or regulations applicable to you. The Services are intended as a form of entertainment for adults only, and they must never be used as a means of financial investment, income generation, or debt relief.

The primary purpose of these Terms is to ensure that all Players enjoy a safe, secure, and transparent gaming environment, with a strong emphasis on responsible gambling and strict adherence to applicable laws. We are committed to maintaining the integrity of our games, the fairness of outcomes, and the confidentiality of your personal and financial information. As a Player, you bear responsibility for reviewing these Terms regularly, as we may update or amend them to reflect changes in legislation, regulatory guidance, operational requirements, or enhancements to our Services. Any significant changes will take effect upon publication on the website, unless otherwise specified, and your continued use of the Services following such changes constitutes your acceptance of the updated Terms. We strongly encourage you to save or print a copy of these Terms for your records and to consult independent legal advice if you have any doubts about your rights or obligations under them. These Terms supersede any previous understandings or agreements between you and the Company regarding your use of the Services.

Acceptance of Terms

By creating an account, accessing the website, or using any Service provided by Winum, you expressly acknowledge that you have carefully read and fully understood these Terms & Conditions, and you agree to be legally bound by them. You further agree that you are entering into a binding contractual relationship with the Company and that you will abide by all rules, procedures, and obligations set forth herein. Acceptance of these Terms occurs at the moment you click the relevant “Register,” “Sign Up,” or “I Agree” button during the registration process or at any subsequent point when such consent is requested, including opt-ins for new features or promotions. If you disagree with any provision of these Terms, you must refrain from completing registration, placing bets, or otherwise using the Services, and you must discontinue any existing usage immediately. We may request affirmative reconfirmation of these Terms after substantive amendments, and your continued use of the Services without expressly accepting revised Terms may be interpreted as acceptance where permitted by applicable law.

You understand and agree that the Company reserves the right to modify, update, or replace these Terms at any time, subject to applicable regulatory requirements. Operational or minor technical updates that do not materially change your rights or obligations may be implemented without specific prior notice, while material changes may be announced via notices on the website, email communications, or other appropriate channels. It is your responsibility to review the Terms regularly to ensure that you remain aware of the applicable conditions governing your use of the Services. Should you find any revised Terms unacceptable, your sole remedy is to cease using the Services and close your account in accordance with the procedures described herein. By continuing to use the Services after changes have been published, you confirm your full and irrevocable acceptance of those changes. You acknowledge that these Terms may be presented in multiple languages for convenience, but in the event of discrepancies, the English version as applicable to United States users will prevail.

Eligibility & Age Restriction (18+ only)

The Services provided by Winum are strictly intended for individuals who are at least eighteen (18) years of age or the legal age of majority in their jurisdiction of residence, whichever is higher. By registering an account or using any aspect of the Services, you represent and warrant that you meet this minimum age requirement and that online gambling is legal in the jurisdiction from which you access the website. It is your sole responsibility to determine whether your use of our Services is lawful under the laws and regulations that apply to you, and you must refrain from using the Services if such use is prohibited. We expressly prohibit and actively prevent any use of the Services by individuals under the age of eighteen (18), and we reserve the right to conduct age verification checks at any time, including by requesting supporting documentation such as government-issued identification. If we have reasonable grounds to suspect that you are underage or that you have provided false or misleading information regarding your age, we may suspend or close your account, void any bets, and withhold any funds pending investigation, subject to applicable laws.

Young people and minors are particularly vulnerable to the risks associated with gambling, including the development of problem gambling behaviors, financial harm, and disruption to education and social development. For this reason, we implement strict technical and procedural safeguards intended to discourage underage access, such as age-gating during registration and identity verification procedures where appropriate. Parents and guardians are strongly advised to secure access to devices, payment methods, and online accounts to prevent unauthorized gambling by minors, including by using parental control tools where available. If you are aware of any individual under the legal age who is using the Services or attempting to do so, you must immediately notify us so that we can take appropriate action. We treat all reports of underage gambling with utmost seriousness and may cooperate with law enforcement or regulatory bodies if required. Any attempt to circumvent our age restrictions, including by using another person’s identity or documents, constitutes a material breach of these Terms and may lead to permanent exclusion from the Services.

Account Registration

In order to participate in real-money gaming on Winum, including but not limited to casino games, Winum crash games, and any casino crash game offerings, you must complete the account registration process and open a personal player account (the “Account”). During registration, you will be required to provide accurate, complete, and current information, including, but not limited to, your full legal name, date of birth, residential address, email address, and any other data requested by us or required by law. You agree to promptly update your Account information whenever any detail changes, so that it remains accurate and complete at all times, and you acknowledge that failure to do so may lead to account restrictions or compliance reviews. Each Player is allowed to hold only one Account with the Company, and the creation of multiple Accounts, whether using different email addresses, identities, or devices, is strictly prohibited unless expressly authorized in writing by the Company for specific and limited purposes. If we have reason to believe that multiple Accounts have been created, we may consolidate them or close some or all of them, void associated bets, and forfeit bonuses, subject to applicable regulations.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any other security details such as multi-factor authentication codes. You must not share your Account with any third party or permit anyone else to access or use the Services under your credentials, regardless of the relationship between you and that person. Any actions performed through your Account, including deposits, wagers, and withdrawals, will be deemed to have been carried out by you, and you bear full responsibility for such actions unless otherwise prescribed by mandatory law. If you suspect that your Account has been compromised, accessed without authorization, or used in any fraudulent manner, you must notify us immediately and promptly change your password. We reserve the right to request identity verification documentation at any time (commonly referred to as “Know Your Customer” or KYC checks), including but not limited to identification documents, proof of address, and payment method ownership verification. Failure or refusal to provide requested documentation may lead to suspension or closure of your Account and, where required, the withholding or return of funds in accordance with applicable regulatory requirements.

Deposits & Withdrawals

To place bets and participate in real-money gaming on Winum, you must fund your Account using one of the accepted deposit methods listed on our website and in the Payment Methods Table below. All deposits must come from payment instruments held in your own name, and you confirm that you are the lawful owner and authorized user of any card, bank account, e-wallet, or other payment method used to fund your Account. Deposits typically become available in your Account balance once the transaction is confirmed, though processing times may vary depending on the chosen payment provider, banking systems, and any necessary security checks. We reserve the right to impose minimum and maximum deposit limits for operational or responsible gambling reasons, and such limits may vary depending on your jurisdiction, transaction history, and status under our risk and compliance procedures. You must use funds for the sole purpose of participating in the gaming Services and not for any other purposes, including money transfer between payment instruments or any activity that could be construed as money laundering or other illicit financial conduct.

Withdrawals from your Account can be requested at any time, subject to meeting any wagering requirements attached to bonuses, completion of necessary KYC checks, and compliance with applicable laws. We may limit withdrawals to payment methods previously used to deposit, or to specific verified methods, in order to comply with anti-money laundering and fraud prevention obligations. Withdrawal requests will be processed as promptly as reasonably possible; however, actual receipt of funds will depend upon the processing times of your chosen payment provider or financial institution. We reserve the right to split, delay, or withhold withdrawals where necessary for regulatory, security, or verification reasons, and we may request additional documentation to confirm your identity, address, and ownership of payment methods before completing any payout. In the event of suspected fraud, chargebacks, money laundering, or any breach of these Terms, we may void or reverse transactions, freeze funds, and involve relevant authorities, subject to legal obligations and the rights of legitimate third parties.

Payment Methods Table

The following table provides an illustrative overview of commonly supported payment methods for deposits and withdrawals. Availability, limits, and processing times may vary by jurisdiction, user profile, and regulatory conditions. Additional methods may be added or removed at our discretion and in accordance with applicable laws and banking rules. You agree to consult the most recent information on the website for up-to-date details before initiating any transaction.

Bonuses & Promotions

Winum may, from time to time, offer bonuses, free spins, cashback, loyalty rewards, and other promotional incentives (collectively, “Bonuses”) to eligible Players. Each Bonus will be governed by specific terms and conditions, including but not limited to wagering requirements, maximum bet limits, game restrictions, and expiry dates, which will be clearly displayed on the relevant promotion page or communicated by email or other channels. It is your responsibility to read and understand the particular rules associated with each Bonus before opting in, accepting, or using it, and your participation indicates your acceptance of such rules in addition to these general Terms. Unless explicitly stated otherwise, Bonuses are intended for recreational use and may not be abused, exploited, or used in a way that undermines fair play or the spirit of the promotion. Prohibited practices may include, for example, low-risk betting, matched betting, group play, or combining deposit bonuses with strategies designed to guarantee profit regardless of outcome, as determined at our reasonable discretion.

Certain Bonuses may be restricted to specific jurisdictions, user groups, or devices, and eligibility may be subject to factors such as prior activity, verification status, or previous bonus usage. We reserve the right to withhold, refuse, cancel, or reclaim any Bonus or related winnings if we detect or reasonably suspect any breach of promotional terms, irregular betting patterns, multiple account use, or other fraudulent or abusive behavior. In most cases, wagering requirements must be satisfied before Bonus funds and any winnings generated therefrom can be withdrawn, and failure to meet such requirements within the prescribed timeframe may result in the expiration and removal of Bonus funds and associated winnings. We may also impose maximum limits on the amount that can be withdrawn from winnings derived from certain Bonuses, particularly no-deposit or free-play offers, and such caps will be clearly communicated. All Bonus calculations, including wagering progress and credited amounts, are based on data held in our systems, which shall be deemed final and conclusive except in cases of manifest error.

Game Rules

Each category of games offered on the Winum platform, including slots, table games, Winum crash games, and any casino crash game formats, is subject to its own set of rules governing gameplay, payouts, and special features. Game-specific rules and instructions are typically accessible either within the game interface or through an associated help or information section. You agree to familiarize yourself with the rules of any game before placing bets, and you acknowledge that your participation constitutes acceptance of those rules. If any discrepancy arises between these Terms and game-specific rules, the game-specific rules will govern with respect to matters of gameplay and mechanics, while these Terms will continue to apply to general aspects of your relationship with the Company and your use of the Services. We reserve the right to modify, add, or remove games at our discretion, as well as to adjust game rules where necessary to address operational, technical, or regulatory considerations, provided that such changes will not affect wagers already placed.

You understand that all bets are final once confirmed by our systems, and that you cannot cancel or alter a bet after it has been accepted, except in rare circumstances where we agree to do so at our sole discretion or where required by law. Payouts and win determinations are made according to the published paytables, random number generator (RNG) outcomes, and applicable rules at the time of the bet. In the event of an error, malfunction, or interruption that affects game outcomes or payout calculations, we may declare the affected bets void and either refund the original stake or otherwise correct the issue in accordance with industry standards and any relevant regulatory guidance. You acknowledge that your device’s display or connection issues, such as lag, disconnection, or software incompatibility, may affect your perception of gameplay, but the official record maintained by our servers will prevail in resolving any disputes. It is your responsibility to ensure that your hardware, software, and internet connection are adequate for accessing and using the Services.

Fair Play & RNG

Winum is committed to ensuring that all games, including but not limited to slots, table games, Winum crash games, and any casino crash game offerings, operate on a basis of fairness, randomness, and integrity. To achieve this, we rely on certified random number generator (RNG) technology, which is designed to produce unpredictable and non-repeatable sequences used to determine game outcomes. This RNG technology is subject to testing and certification by independent testing laboratories, where required by applicable regulations, to verify compliance with recognized industry and regulatory standards. The results of such testing may be made available to regulators and, where appropriate, summarized for Players to enhance transparency and trust. You acknowledge that game outcomes are the result of random processes over which neither you nor the Company has control, and that no strategy or system can alter the underlying probabilities in your favor.

We strictly prohibit any attempt to manipulate, interfere with, or exploit our software, RNG, or game systems in any way. Activities such as collusion, use of automated bots, exploitation of glitches or bugs, or reverse engineering of the software undermine the fairness and integrity of the gaming environment and are considered serious violations of these Terms. If we detect or reasonably suspect such behavior, we may take appropriate action, including cancelling bets, voiding winnings, closing Accounts, and reporting suspected misconduct to relevant authorities. In the case of any apparent error or inconsistency in game outcomes or displayed information, our records and logs will be used to reconstruct events and determine the correct outcome in accordance with our policies and any regulatory guidance. We are constantly monitoring our systems to detect irregular patterns and anomalies, and we reserve the right to suspend gameplay or specific games for technical or investigative reasons when necessary. By using the Services, you agree to respect the principles of fair play and to refrain from any activity that could compromise the fairness or security of the platform.

Responsible Gambling

Winum places a strong emphasis on responsible gambling and acknowledges that, while gaming can be an enjoyable form of entertainment for many adults, it also carries inherent risks, including the potential for financial loss and the development of problem gambling behavior. Our responsible gambling approach is built on core principles such as player protection, informed decision-making, early identification of problematic patterns, and collaboration with professional support organizations. We strive to provide a safe environment by embedding responsible gaming tools directly within the platform, including deposit limits, loss limits, wagering limits, session reminders, cooling-off periods, and self-exclusion options. These tools are designed to help you maintain control over your gambling activity and to encourage you to treat gaming as a leisure activity rather than a source of income. We strongly advise you to consider your personal circumstances, financial situation, and emotional wellbeing before engaging in gambling and to avoid chasing losses or relying on gambling to solve financial problems.

Under no circumstances should minors or vulnerable individuals be exposed to gambling activities, and we implement strict age verification measures and account controls to minimize risks to such individuals. If at any time you feel that your gambling is no longer under control or that it is causing harm to you or those around you, you are urged to use our responsible gaming tools and to seek professional assistance immediately. We provide links and references to external support organizations that specialize in counseling, education, and treatment related to gambling-related harm. You acknowledge that you are ultimately responsible for how you use the Services and that our tools are supportive mechanisms rather than guarantees against problematic behavior. By using our Services, you agree that you will use the platform responsibly, keep your gambling within affordable limits, and take proactive steps to protect yourself, including self-exclusion if necessary.

Tools & Features (table)

Winum offers a range of responsible gaming tools designed to support you in managing your gambling activity and in making informed decisions. The following table summarizes the principal tools and features available on the platform. Availability of specific tools may vary by jurisdiction, and additional measures may be introduced to comply with local regulations. You can typically configure these tools within your account settings or by contacting customer support for assistance.

Support Resources

In addition to the tools provided on the platform itself, Winum encourages Players to seek external support if gambling begins to negatively impact their financial situation, relationships, mental health, or general wellbeing. We provide links to reputable support organizations that specialize in gambling-related harm, prevention, and treatment, such as counseling hotlines, online therapy services, and support groups. While the specific organizations referenced on the website may vary by region, they typically include national or regional problem gambling helplines, counseling services, and professional associations dedicated to addiction treatment. These organizations can offer confidential advice, self-assessment tools, treatment referrals, and resources for family members or friends affected by someone else’s gambling behavior. We strongly encourage you to contact these organizations if you recognize warning signs such as loss of control, repeated unsuccessful attempts to stop gambling, lying about gambling, or gambling with money you cannot afford to lose.

We also recommend that you take practical measures to limit exposure to gambling where necessary, such as installing website blocking software to prevent access to gambling sites, setting financial budgets with the assistance of a professional advisor, and seeking psychological support from licensed therapists or counselors. If you contact our customer support regarding gambling-related concerns, we will treat your inquiry with sensitivity and may signpost you to appropriate external resources, as well as assist you in implementing or adjusting responsible gaming tools on your Account. You acknowledge that we are not mental health professionals and that we cannot provide clinical advice or therapy, but we are committed to acting responsibly and compassionately in our interactions with Players. For minors or vulnerable individuals, we encourage parents, guardians, and caregivers to access educational materials provided by specialist organizations to understand how to recognize and address gambling-related risks. Ultimately, the combination of our internal tools and external professional support offers a comprehensive framework to help you maintain control over your gambling and to seek assistance when needed.

Prohibited Activities

By using the Services, you agree not to engage in any activities that are illegal, fraudulent, abusive, or otherwise prohibited under these Terms or applicable laws. Prohibited activities include, but are not limited to, creating or using multiple Accounts without authorization, using another person’s identity or payment details, engaging in money laundering or financing of illegal activities, colluding with other Players, or using automated systems such as bots to gain an unfair advantage. You must not attempt to manipulate, alter, reverse engineer, or interfere with any part of the platform, including the software, RNG, payment systems, or security protocols. Additionally, you may not exploit software bugs, errors, or loopholes to obtain an advantage or benefit, and if you become aware of any such issue, you must promptly report it to us and refrain from taking advantage of it. You must not use the Services in connection with any form of unlawful conduct, including but not limited to fraud, identity theft, or the distribution of malicious software.

You also agree not to engage in any activity that compromises the integrity, performance, or availability of the Services, such as launching denial-of-service attacks, distributing spam, scraping or harvesting data, or bypassing access controls. Harassment, abuse, or other inappropriate behavior toward other Players or our staff, whether through chat functions, support channels, or social media associated with the Services, is strictly forbidden. We reserve the right to investigate any alleged or suspected breach of these prohibitions, to cooperate with law enforcement and regulatory authorities, and to take any measures deemed necessary, including suspending or terminating Accounts, withholding funds, and voiding bets. Our determinations regarding prohibited activities will be made in good faith based on available evidence and industry best practices, and you agree to cooperate fully with any investigation. Participation in prohibited activities constitutes a material breach of these Terms and may result in civil, criminal, or regulatory consequences under applicable law.

Restricted Countries (table)

Due to legal and regulatory constraints, Winum Services may not be available in certain countries or territories. The presence of the website or any marketing materials in a given jurisdiction does not constitute an offer or solicitation to use the Services where such use would be unlawful. It is your responsibility to ensure that your use of the Services is legal in your country of residence and in the country from which you access the platform. We may, from time to time, update the list of restricted jurisdictions based on changes in legislation or regulatory guidance, and we reserve the right to deny access to the Services from any jurisdiction where we reasonably believe that providing the Services would contravene applicable laws. Players who move to a restricted country must immediately cease using the Services and contact customer support to close or adjust their Account in accordance with legal obligations.

The table below provides a non-exhaustive illustration of categories of countries where access may be restricted. This list is provided for informational purposes only, and may not reflect the full scope of restrictions in force at any particular time. For current and binding information, you must refer to the latest version published on the website or contact customer support.

Privacy & Data Protection

Winum is committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws and regulations. When you create an Account, use the Services, or interact with us, we collect and process various categories of personal information, such as identification data, contact details, transactional information, and usage data. This information is used for purposes including, but not limited to, account management, provision of Services, verification and security checks, fraud prevention, responsible gambling monitoring, customer support, and compliance with legal obligations such as anti-money laundering and counter-terrorist financing regulations. We process personal data on the legal bases permitted by applicable law, including the necessity for contract performance, compliance with legal obligations, and our legitimate interests in operating and improving the Services. In certain circumstances, we may seek your consent for specific data processing activities, which you may withdraw at any time, subject to legal or contractual limitations.

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encryption, access controls, secure data storage solutions, regular security testing, and employee training on data protection responsibilities. We may share personal data with carefully selected third parties, such as payment providers, identity verification services, IT and security vendors, and regulatory or law enforcement agencies, where necessary for the purposes described in our Privacy Policy and where permitted or required by law. Some of these recipients may be located in other jurisdictions, and where cross-border data transfers occur, we take steps to ensure that an adequate level of protection is maintained in accordance with applicable data protection standards. You have certain rights in relation to your personal data, which may include the right to access, rectify, or erase your information, restrict or object to certain processing activities, or receive your data in a portable format, subject to legal limitations. More detailed information about our data practices, your rights, and how to exercise them is set out in our Privacy Policy, which forms an integral part of these Terms.

Account Suspension & Termination

Winum reserves the right to suspend, restrict, or terminate your Account at any time in accordance with these Terms and applicable laws. Reasons for suspension or termination may include, but are not limited to, suspected or confirmed violations of these Terms, such as fraudulent activity, use of multiple Accounts without authorization, provision of false or misleading information, underage gambling, money laundering or other unlawful behavior, and abuse of bonuses or promotions. We may also suspend your Account if we are required to do so by regulatory or law enforcement authorities, or if we detect unusual or high-risk activity that warrants further investigation to protect the integrity of the Services and the interests of other Players. During a suspension period, you may be temporarily prevented from accessing your Account, placing bets, or withdrawing funds while we conduct our review and communicate with you regarding any required documentation or explanations. In the event of termination, your access to the Services will be permanently revoked, and we will handle your remaining funds in accordance with applicable legal and regulatory requirements, which may include returning legitimate balances or withholding amounts derived from prohibited activities.

You may also choose to close your Account voluntarily at any time by contacting customer support or using available account closure options, where provided. Before closing your Account, you are responsible for withdrawing any remaining real-money balance that you are legally entitled to receive, subject to completion of necessary verification and compliance checks. If you wish to close your Account due to gambling-related concerns, we strongly recommend that you use our self-exclusion features instead or in addition, in order to prevent the creation of new Accounts and to ensure that appropriate responsible gambling safeguards are applied. Upon closure, we will retain your data for the minimum period necessary to comply with legal obligations, resolve disputes, and enforce our rights under these Terms, after which it will be securely deleted or anonymized in accordance with our data retention policies. Nothing in this section limits our right to take additional actions as permitted or required by law, including filing suspicious activity reports or cooperating with relevant authorities during investigations.

Limitation of Liability

To the maximum extent permitted by applicable law, Winum and its officers, directors, employees, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Services or these Terms. This includes, without limitation, loss of profits, loss of opportunity, business interruption, data loss, or damage to goodwill, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any and all claims arising from or related to these Terms or your use of the Services, whether in contract, tort, or otherwise, shall not exceed the lesser of (i) the amount of your deposits made to your Account during the six (6) months immediately preceding the event giving rise to the claim, or (ii) a reasonable monetary cap defined by applicable law. Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under mandatory law.

You acknowledge that access to and use of the Services may be affected by factors outside our reasonable control, such as internet connectivity issues, hardware or software failures on your device, telecommunications disruptions, or actions of third-party service providers. We do not guarantee uninterrupted, error-free, or secure access to the Services, and we are not responsible for any losses you may incur as a result of technical problems, system outages, or events of force majeure, including but not limited to acts of God, natural disasters, war, civil unrest, labor disputes, or governmental actions. You are solely responsible for the proper functioning and security of your own devices, internet connection, and software, and for implementing appropriate safeguards such as anti-virus software and firewalls. We shall not be responsible for any loss or damage resulting from unauthorized access to your Account where you have failed to take reasonable measures to protect your credentials or have shared them with others. Your only remedy in case of dissatisfaction with the Services is to discontinue use, close your Account, and withdraw any eligible funds in accordance with these Terms.

Complaints & Dispute Resolution

Winum aims to provide a fair and transparent gaming environment, and we take all complaints and disputes seriously. If you are dissatisfied with any aspect of the Services, including account management, game outcomes, payments, or the conduct of our staff, you are encouraged to contact our customer support team as soon as possible with a clear description of the issue and any supporting documentation. We will acknowledge receipt of your complaint and endeavor to investigate and respond within a reasonable timeframe, depending on the complexity of the matter and any applicable regulatory deadlines. In handling complaints, we will review relevant logs, transaction records, and communications, and we may request additional information from you to ensure a thorough and fair evaluation. Our goal is to resolve complaints amicably and transparently, providing you with a clear explanation of our findings and any corrective measures or remedies where appropriate.

If, after following our internal complaints process, you remain dissatisfied with the outcome, you may have the right to escalate the dispute to an independent dispute resolution body, mediator, or regulator, if and as permitted under applicable laws and regulations. Information about any designated alternative dispute resolution (ADR) or independent bodies will be made available on our website or provided upon request. You agree to first exhaust our internal complaint procedures before initiating any external dispute mechanisms or legal action, except where such a requirement is prohibited by law. Any disputes arising from or related to these Terms or your use of the Services shall be resolved in accordance with the Governing Law section below, subject to mandatory consumer protection provisions in your jurisdiction. Nothing in this section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction where necessary to prevent irreparable harm or protect legal rights.

Governing Law

These Terms, your use of the Services, and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws specified by the operator of Winum, without regard to conflict of law principles that would result in the application of the laws of another jurisdiction. Where required by consumer protection or gaming regulations, certain mandatory provisions of the law of your country of residence may also apply to your relationship with us. By using the Services, you agree that any legal action or proceedings arising from or related to these Terms or the Services shall be brought exclusively before the competent courts designated in accordance with the governing law provisions, unless otherwise mandated by applicable law. You further agree to submit to the personal jurisdiction of such courts and waive any objection to venue or forum based on inconvenience or otherwise, to the extent permitted by law.

Notwithstanding the foregoing, we reserve the right to initiate proceedings against you in any other court of competent jurisdiction, particularly in your country of residence, if such action is necessary to enforce our rights or comply with legal obligations. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or any transactions contemplated hereby. If any part of this Governing Law section is found to be invalid or unenforceable under applicable law, such finding shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect. You are encouraged to seek independent legal advice if you have any questions or concerns about the applicable law, jurisdiction, or your legal rights and obligations under these Terms.

Final Provisions

These Terms & Conditions constitute the entire agreement between you and Winum in relation to your use of the Services and supersede any prior or contemporaneous understandings, agreements, representations, or communications, whether written or oral, relating to the same subject matter. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a competent authority, such provision shall be severed from the remaining Terms, which shall continue to be valid and enforceable to the fullest extent permitted by law. Our failure or delay in exercising any right, power, or remedy under these Terms shall not constitute a waiver of such right, power, or remedy, and any single or partial exercise shall not preclude any further exercise of the same or any other right, power, or remedy. You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without our prior written consent, whereas we may assign or transfer our rights and obligations to an affiliate or successor entity in connection with a merger, acquisition, corporate reorganization, or transfer of business assets, subject to applicable law.

All notices and communications required or permitted under these Terms may be provided electronically via email, platform notifications, or postings on the website, and such communications shall be deemed received when sent or published, unless otherwise prescribed by law. You are responsible for keeping your contact information up to date to ensure that you receive all relevant notices and information. We recommend that you review these Terms periodically and that you stay informed about updates relating to responsible gambling, privacy protection, payment methods, and any other significant changes to the Services. By continuing to use Winum, you affirm your ongoing acceptance of these Terms and your commitment to lawful, fair, and responsible gambling behavior. These Final Provisions, along with all preceding sections, remain in effect for as long as you maintain an Account or otherwise use the Services, and certain obligations, such as those related to limitation of liability, privacy, and dispute resolution, may survive termination or closure of your Account as permitted by law.